COURSE OVERVIEW
The ITIL Intermediate Release, Control and Validation (RCV) certification will showcase your expertise in planning, testing and implementing new services to meet organizational goals and user requirements. As a key component of the ITIL Service Capability Lifecycle, this course will show you the principles, processes, methods and functions employed in RCV, the ways they are integrated in the service lifecycle, and the IT activities needed to achieve operational excellence.
Self Paced Learning
- 5 hours of self-paced learning
- 10 end of chapter quizzes
- 2 sample test papers
- Exam fee included
- 21 PDUs offered